For many young people, socialization can be such an easy thing to do—online. Social media allows millennials to easily reach out to others. The same interests can draw them together and regardless of familiarity, will often allow them to interact freely. Anonymity is another factor that allows them just that. But bringing that into actual conversations, presentations or business dealings is somewhat of a challenge. Building rapport, or harmonious understanding, is the first step to a successful interpersonal relationship and this requires time. By knowing how to create that killer first impression and then, consistently building up such connection will do the trick.
First Impression Lasts
Millennials or not, first meetings can bring out anxiety in anyone. There is simply nothing more unnerving than being sized up by the other party. It is also but natural to want to be liked and be given the amount of attention and respect. But the need to create a killer first impression is the first step in building rapport, a salient aspect in excellent interpersonal skills.
People naturally feel intimidated or unsettled when being entrusted into an unfamiliar environment. But confidence and optimism will help you overcome situations like this. But while many millennials are touted to be oozing with confidence, building rapport still needs consistency and constant practice way beyond the ease of first meet-ups. To build rapport, certain skills set like verbal and nonverbal, motivational, active listening, sense of humor, and empathy must be utilized.
Rapport Building Behaviors
Building rapport is the very process that turns a killer first impression into a lasting one. This is where trust and mutual respect usually comes in. To start, here are some important behaviors to consider:
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Be sincere when you meet people for the first time. When you are sincere, your smile is usually brighter, your handgrip tighter, and your warmth can be felt by the other person or the other group.
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It is recommended to talk on a first name basis to build rapport but be wary of cultural differences. Japanese, for instance, prefer last name basis for formal talks.
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Make good use of easily understood terms so you will not sound condescending. Using jargon not familiar to the other party can easily turn a conversation to a bumpy start.
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When talking, try to keep eye contact and let your nonverbal cues mimic what you are saying. Lean towards the person you are talking to. Keep your hands open and your legs uncrossed. A relaxed manner will help the other party feel welcomed. It also makes you feel more relaxed.
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Practice empathetic listening by being attentive. Nod every now and then or make appropriate sounds and gestures. Ask questions to make the other party know that you are listening.
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Clarify any confusion or unclear matters. This will prevent misunderstanding. When in agreement, always openly say so to motivate the other party and build trust. When you disagree, however, always give the reason why.
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Be genuine and be honest. It is best to admit a mistake or acknowledge some points that you have no idea of. This helps to build trust.
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Don’t forget to offer compliment and maintain politeness all throughout.
Building rapport by starting strong on your first impression can be tricky. Experts believe that first impressions carry a huge weight in dealing with other people. While it may be true, it still takes a lot of consistency and constant communication to tighten such rapport. Practice and mentorship will help largely on this aspect. When done accordingly, you can guarantee building lasting relations with everyone else—and often to your advantage.